Privacy Policy
Last updated: August 2026
This privacy policy explains how personal data is processed when you usedumbledor (dumbledor.com) and our related services.
1. Controller
netchase UG
Kolonnenstr. 8
D-10827 Berlin
Germany
Email: [email protected]
2. Data we process
- Account data: name, email address, profile information, and authentication data when you register or sign in.
- Usage data: events, page views, device and browser information, referrers, and technical metadata collected through our tracker or API.
- Billing data: subscription status, billing details, and payment references via our payment provider.
- Support and communication data: support requests and transactional emails.
- Technical logs: IP addresses, timestamps, and error logs for security and operations.
3. Purposes
- Providing and operating the platform and dashboards
- Authentication, account management, and team features
- Billing, contract performance, and customer support
- Improving stability, performance, and product quality
- Legal compliance and abuse prevention
4. Legal bases
We process data on the basis of contract performance, legitimate interests in operating and securing the service, and legal obligations where applicable, including under the GDPR.
5. Processors and third parties
We use selected providers for hosting, email delivery, authentication, payments, and infrastructure. They process data only on our instructions and under contractual data protection obligations.
- Payment processing via Polar
- Email delivery via Resend
- Social login via Google and GitHub when you choose those options
6. Retention
We retain personal data only as long as needed for the purposes above or as required by law. Raw analytics data may be limited or aggregated depending on workspace settings and plan.
7. Your rights
You may have the right to access, rectify, erase, restrict processing, data portability, and to object to processing. You may withdraw consent where processing is based on consent. You may lodge a complaint with a supervisory authority.
Contact us at [email protected] for requests.
8. Cookies and local storage
We use technically necessary cookies and local storage for login sessions and secure authentication. Optional tracking cookies on our marketing site are used only with consent, if deployed.
9. Customer data processing
If you use dumbledor to analyze your own websites or apps, you process your end users' data in your own responsibility. You must provide required information and legal bases to your users.
10. Changes
We may update this policy when our services or legal requirements change. The current version is always available on this page.